Privacy Policy — DIMAY

Last updated: September 5, 2025

DIMAY operates this store and website, including all information, content, features, tools, products, and related services, to provide you with a premium shopping experience (the "Services"). DIMAY works in partnership with Shopify to enable these Services.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or use the Services, make a purchase, or otherwise communicate with us.

1 · Personal Information We Collect

• Contact details: name, address, phone number, and email.
• Financial information: card data and transaction details.
• Account information: username, password, and settings.
• Transaction information: products you view, purchase, or return.
• Communications: content of customer service messages.
• Device information: browser type and IP address.
• Usage data: how you interact with the Services.

2 · Sources of Personal Information

• Directly from you when you create an account or use the Services.
• Automatically from your device through cookies.
• From service providers working on our behalf.
• From business partners or third parties.

3 · How We Use Your Information

Purpose	Details
Providing Services	Processing orders, payments, shipping, and returns.
Marketing & Advertising	Sending promotional offers and personalized ads.
Security & Fraud Prevention	Protecting your account and detecting suspicious activity.
Communication	Customer support and responding to your inquiries.
Legal Reasons	Compliance with laws and regulatory requirements.

4 · Disclosure of Personal Information

We may share your information in the following cases:

• With Shopify and service providers for operational purposes.
• With marketing partners to deliver personalized ads.
• With your consent — e.g. when requesting shipping or using social media integrations.
• With our affiliates.
• In cases of merger or legal obligations.

5 · Our Relationship with Shopify

The Services are hosted on Shopify, which collects and processes your data to improve your experience. To learn more about how Shopify uses your information, visit Shopify's Privacy Policy.

6 · Third-Party Websites

The Services may contain links to external websites. We are not responsible for the privacy practices or content of these websites, so we recommend reviewing their policies independently.

7 · Children's Data

The Services are not intended for children. We do not knowingly collect any information from children below the age of majority. If you are a parent or guardian of a child who has shared their data with us, please contact us so we can delete it.

8 · Security & Retention

• No security measure is perfect, so we cannot guarantee absolute security.
• We advise you not to share your account credentials with anyone.
• We retain your data only as long as needed for operational purposes and legal obligations.

9 · Your Rights & Choices

Depending on your location, you have the right to:

• ✅ Access / Know: request access to your personal data.
• ✅ Deletion: request deletion of your data.
• ✅ Correction: correct any inaccurate data.
• ✅ Portability: obtain a copy of your data.
• ✅ Communication preferences: unsubscribe from promotional messages at any time.

10 · Complaints

If you have complaints about how we process your data, please contact us. You may also file a complaint with your local data protection authority.

11 · International Transfers

Your personal data may be transferred outside your country. When transferred outside the European Economic Area or the United Kingdom, we use recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses.

12 · Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on the website with a revised "Last updated" date.

13 · Contact Us

For questions, or to exercise your rights: